It takes 2 - 7 business days to create a product and fulfil an order.
The average shipping time is 5 - 14 business days depending on the delivery destination.
Once the order is fulfilled and shipped out, it's delivered to the end address.
Return my order?
For returns, you need to send your return at your local post office. You have 14 days to send the product back to us from the day you told us.
Once the return package reaches our facility, we’ll notify you via email. Based on the reason for the return, we'll decide what the next steps should be.
Any returns or problems that occur because of an error on our part will be handled at our expense.
If you would like to exchange or return a product without any defect or due to a wrong size being ordered would be handled at your expense by placing a new order, as our store do not take responsibilities for that.
If the item is returned to our facility, we will contact you regarding the return. We will ship the return back to you at no cost.
All returns should be sent to our fulfillment centers, if the item has been shipped from the address listed below;
Packages sent out from our US and Mexico fulfillment centers are returned to our Charlotte facility. Its address: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
Packages sent out from our Latvian facility are automatically returned to Lidostas parks, Marupes novads, Latvia LV-2167.
Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders).
Packages fulfilled by our partner facility in Japan are returned to: 817-3 Komiyaji, Shinwamachi, Amakusa City, Kumamoto Prefecture, 8630101 Japan.
We do not accept returns of any products that have been washed, worn or used.